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Introducing our new waiting room "check-in" App for your patients.

In the past, in traditional GP Practices, each patient appointment requires three contact events between patient and Practice, via reception.

1. A phone call to make an appointment

2. Contact with reception who "arrive" the patient in your appointment book

3. After the appointment, reception settle the account.

Now Modern GP Practices using the DocAppointments system can now reduce the number of contact events from three to just one!

Patients can make an online appointment 24-hours-per-day via their computer or mobile phones, or via your reception staff.

Patients can self check-in upon arrival to the Practice – bypassing the reception – and only need to interact with staff after their appointment, when they settle their account.

The check-in App asks a patient to confirm three points of identification (name, date-of-birth and gender) complying with the RACGP accreditation standards.

This significantly reduces the reception workload and frees them for more productive tasks.

Screen snapshot images of the check-in App:

The default screen that is shown before and after a patient 'arrives'. It asks a patient to confirm their name, date-of-birth, gender, as well as selecting the Doctor their appointment was made with.The 'success' screen that is shown after a patient checks-in. They can now take a seat in your waiting room. The software puts the patient in the waiting room section as if the receptionist has checked them in manually.The screen shown, if a patient has spelt their name incorrectly or they are not registered with your Practice. They are directed to your reception.
 

Sign up your Practice if you would like to offer your patients a self check-in process, from your waiting room.
 


Android Tablet & Case

Patients self check-in on a Samsung Galaxy 10.1 Note Android tablet, affixed to the wall near the entrance to your Practice.

ALL patients can check-in via the waiting room App, irrespective if their appointment was made online or by phone, via reception staff.

You can order a custom-designed frame from DocAppointments for $137 (incl. GST) that restricts access to any other functions of the tablet, and allows for the secure wall mounting for the tablet. The frame fits a Samsung Galaxy Note 10.1 tablet.

Note: the tablet will require a local/secure WIFI internet connection within your Practice.


What does it cost?

A Samsung Galaxy Note 10.1" tablet with WIFI is available at Dick Smith Electronics, Officeworks and Harvey Norman for approximately $430-$530.

The App license fee, maintenance cost and any additional hardware such as kiosk or wall-mountable frame is available on request 

How long does it take to install?

For users of DocAppointments, the App can be downloaded from Google Play and DocAppointments will provide you with a surgery ID code (1-day to setup).

For new customers, please register with our 'sign up your Practice' form. We can arrange a suitable time for the installation with your IT company. There is no 'down time' for us to install the system and it can be done in a matter of days.

Please contact us if you have any additional questions.


Android Check-In

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