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"Online appointments – right for you?" by Dr Rob McEvoy, Medical Forum WA

Monday, March 10, 2014

Dr Rob McEvoy examines why online appointment systems may be the way of the future, but there are pitfalls and practices need to ask some hard questions.

His report outlines the essential ingredients that you should look at, such as:

• seamless integration with your existing software
• iPhone app for bookings
• patients can book and cancel appointments without staff involvement
• selection of appointments open, adapted to particular doctors and times

Dr McEvoy also outlines practice efficiencies, patient handling, patient convenience, other checks that you can do and cautions for the future.

View the article in full…

Online appointments - right for you? Online appointments - right for you? (755 KB)

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